The Arizona Attorney General (AZAG) is the top legal advisor for Arizona, with broad responsibilities, including offering advice to state agencies and representing Arizona in legal disputes. Importantly, this office also investigates consumer complaints against businesses. They are known formally as the Office of the Arizona Attorney General.
If you’re struggling with unresolved issues with an Arizona company, filing a complaint with the Arizona Attorney General can be an effective next step. Additionally, if the issue remains unresolved, you may consider sending a formal legal letter to the company. Check out our demand letter tool.
The Arizona Attorney General handles a range of consumer complaints, including those related to misleading or deceptive business practices. As well as discrimination in areas such as employment and housing. Please note, the Arizona AG doesn't accept all types of complaints, learn more in our guide on how to file a complaint against an Arizona business as there may be a different government entity that handles your complaint.
Remember, if your complaint involves suspected illegal conduct by a business, you should contact your local district attorney or city attorney since the Arizona Attorney General does not deal with criminal issues.
There are several ways to file your complaint with the Arizona Attorney General.
Office of the Attorney General, Consumer Information and Complaints
2005 N Central Ave
Phoenix, AZ 85004
Office of the Attorney General, Consumer Information and Complaints
400 W. Congress, South
Building, Suite 315
Tucson, AZ 85701
Prepare to supply details like your contact information, the business’s name and address, any disputed sums, your connection to the business, and a clear explanation of your complaint.
If mailing your form, enclose copies of contracts, letters, advertisements, sales slips, proof of payment, warranties, papers or other documents that may support your complaint. Be sure to keep the originals for your records.
The complaint form also asks if you have already complained to the business and requests that you provide the business's response to your complaint. One clear way of proving that you have already tried to complain directly to the business is by writing a complaint letter (here is a template). You can then attach the letter to the complaint form.
The Arizona Attorney General will review your complaint and determine whether an investigation is warranted. While the office doesn’t engage in individual legal representation, it might act if there is a pattern of complaints against a particular entity.
Keep in mind that the attorney general won’t:
The attorney general will:
If there’s no action from the Arizona Attorney General’s side, consider sending a detailed demand letter to the offending business. Not sure where to start? We have a free tool that helps you write a demand letter. Check out our demand letter tool.
Here is a video on how our demand letter tool works:
Legal Educator at People Clerk. Beca has a passion for breaking down complicated legal processes.
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